Returns & Exchanges
At MoveActive, we want you to be completely satisfied with your performance gear. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are unworn, unwashed, and in their original packaging with all tags attached to qualify for a return or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Ship
Securely package your items and use the prepaid shipping label provided in the portal to drop off your package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing