Frequently Asked Questions
Everything you need to know about your MoveActive gear.
How do I determine the right size for my grip socks?
We provide a comprehensive size guide on each product page. Generally, our socks are designed with high-stretch fabric to accommodate standard shoe sizes while maintaining a secure, non-slip fit during movement.
What is your return policy for activewear?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, socks and intimates must be unopened to qualify for a refund.
How should I wash my MoveActive gear to ensure longevity?
To preserve the integrity of the grips and fabric, we recommend machine washing on a cold, gentle cycle inside a laundry bag. Avoid tumble drying and bleach; instead, air dry in the shade.
Do you offer international shipping?
Yes, we ship our performance gear worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location and selected service level.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for a seamless shopping experience.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.